The Project Management Office

Blueprint to reach project management excellence and maintaining it.


Course No: THEPMO01
Duration: 2 Days
Credits: 16 PDUs

Solid background in Project Management. 
Course Level

Intermediate to Advanced
Course Overview
This course addresses the complex issues of how to integrate a project management office (PMO) into the organization while avoiding bureaucracy, turf wars and other resistance to a disciplined and flexible PM process throughout the enterprise. Working with our experts you will assess the needs of your organization for a PMO be ready to design the kind of PMO that will be PM maturity and competency. You will address issues that include multiple levels of PMO, project autonomy, the methodology and role of the PMO, whether the PMO should be the “home” of project managers or an enabling organization that supports project excellence and portfolio management or both. Taking a hurried approach towards establishing the PMO has resulted in nearly 90% of them failing across the Project Management world. 
Who should attend?
This course is designed for senior PM practitioners, PMO staff, managers of PMs and others who want to know what a good PMO is and how to build and maintain one.
Among those who can benefit from this course includes:
  • Delivery Heads
  • IBU / LOB / Stream Heads
  • QA Representatives
  • Program Managers
  • Project Managers
  • Account Managers
  • Project Leaders
Performance Focus
The goal of this course is to equip the participant with the necessary knowledge and skills to establish, improve, and work with a project management office (PMO) that will be the catalyst for enterprise project management excellence.
What You Will Learn
  • Describe why it is advantageous for an organization to have a PMO
  • Differentiate between different views of project success and the role of the PMO as a facilitator to assure success for all stakeholders
  • Describe the importance of periodic evaluations of projects and other Enterprises project
  • Describe project management maturity, metrics at maturity levels, and the roles and responsibilities of the PMO in a maturity assessment
  • Describe the role of the PMO in performing a competency analysis and developing and using a competency model
  • Determine the steps needed to implement a PMO
Training Content and Basic Outline of the course

Foundation Concepts

  • Defining a PMO and EPM
  • The importance of a PMO
  • The desired organizational environment
  • Key characteristics of a PMO

Project Success: The Different Measures and Views

  • Definition of project success
  • Client and team views of project success
  • Ways to quality project success
  • Approach to rate and evaluate the success of the project at frequent and regular intervals.

PMO Functions: Project – Focused Vs Enterprise –Focused

  • Organizational goals and their influence on PMO functions
  • Different levels of coverage for the PMO in the organization
  • Project – focused functions
  • Enterprise – oriented functions

The PMO Role in Project Management

  • Competency development
  • Definition of competency
  • The importance of competency in project management
  • The PMO s role in performing a competency analysis
  • The PMO s role in developing and using a competency model

The PMO and Project Control, Audit and Recovery

  • Establishing a control process to identify troubled projects
  • Identifying troubled projects
  • Conducting a project audit
  • Supporting project recovery

Project Management Office: Maturity Levels

  • Definition of maturity and organizational 
  • The PMO and maturity models
  • Metrics and key performance indicators
  • Role of the PMO in the maturity assessment process

The Ten–Step Implementation Process

  • Goals for the PMO
  • Commitment for a PMO
  • PMO functions, role and responsibilities
  • PMO Processes
  • PMO Tools
  • The Budget For PMO
  • Staffing the PMO
  • Assimilating the PMO
  • KPI For PMO
  • Governance For PMO

Recap & Closing